delivery and returns
When 'Standard Shipping' has been selected we aim to dispatch your goods from our shop within 2 working days of you placing your order. We will send you an email confirming when we have dispatched your order. Royal Mail service is used, please allow 3-5* working days for delivery. Current cost £1.50
*Due to Covid-19, there has been increased pressures within the Royal Mail postal system, so there may be unexpected delays in your delivery. For the latest updates please check the Royal Mail website.
FREE WR14 DELIVERY
To take advantage the free delivery in the Malvern WR14 addresses (also includes Guarlford), please select this shipping option at checkout. Please allow up to 3 days for delivery - most orders are hand delivered within 24 hours (including weekends).
COLLECTION / OTHER HAND DELIVERIES
Please note this option is by arrangement only. This is to allow CASH payments upon collection / other hand delivery orders. Please select the 'Checkout' option. While completing the order, select the 'off-line' payment option.
Customer satisfaction is very important to me. I gladly accept returns and exchanges.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.